Customer Issue: Mr. Hardy had already purchased his new opener, but wanted to get it installed.
Our Solution: Thanks to being completely knowledgeable of the Genie brand, our technician was able to assemble the customer’s new 3022-TKH model right away. It was then installed and connected to the door before testing to assure it was working as it should be.
Customer Issue: Damaged garage door panels.
Our Solution: Two of the bottom panels were damaged by furniture when the customer moved into his new house, and he we wanted to keep the appearance of the door intact. We were able to replace the damaged sections with units made by the same manufacturer that were of a matching model and colour.
Garage Door Off Track
Customer Issue: Bent track.
Our Solution: We immediately noticed that one of the horizontal tracks was of a low quality and wasn't able to properly hold the weight of the door anymore. We replaced it with 14-gauge steel type and added L-shaped angle bar to both tracks to reinforce their balance.
Customer Issue: Frayed and worn cables.
Our Solution: We fit the new cables without having to change any other parts.
New Garage Door
Customer Issue: New garage door.
Our Solution: We assembled and installed a new Clopay Avante door and made sure everything was running smoothly.
Broken Spring Replacement
Customer Issue: Broken extension spring.
Our Solution: The extension spring was in pieces, so we installed a new one in its place.